Necessary steps in getting an order ready in Fitted.
- Order is placed on http://www.fitted.ng or via Instagram @fitted.ng (Do a follow up call to take order measurement as well as a clear picture of what the customer wants)
- Create documents containing the Style spec and style recommendation of customers
- Confirm with the customer (sending the document to the customer for confirmation)
- Customer makes payment
- Get measurements and impute on the OMS system, with style details
- Get the right fabric from the fabric seller to the vetted tailor
- The tailor gives feedback on fabric received (via USSD)
- The tailor rates on the fabrics and if it passes carry on with the job
- the tailor can request measurement via USSD, and a clear description of the design will be sent to the tailor via email
- tailor notifies Fitted once he's done with sewing (tailor updates order status via USSD)outfit in transit for QA (dispatch to the quality assessment officer)
- the quality assessment officer do a QA on the fabric as well as the neatness of the style and sewing, once it passes the QA, it's packaged, laundry, and sent to the customer
- Customer's feedback